1. Introduction and Purpose

The purpose of this Privacy Policy is to inform any User of the AAL Entrepreneur Général Inc. website about the methods of collecting, using, retaining, and protecting personal data during browsing and use of the services offered.
By using this site, the User agrees to the practices described in this policy.

2. Data Controller

The controller for the processing of personal data is:
Company Name: AAL Entrepreneur Général Inc.
Address: 5845 rue Chardin, Saint-Léonard, QC, H1S 1E4, Canada
Email: info@aalentrepreneurgeneral.com
Phone: +1 514 229-3746

3. Personal Data Collected

We may be required to collect and process the following categories of personal data:

Identification Information: last name, first name.
Contact Details: postal address, email address, phone number.
Browsing Data: IP address, browser type, pages visited, connection time, etc.
Any information transmitted via the site’s contact form (messages, quote requests, etc.).

The data transmitted may vary depending on the services used by the User.

4. Purposes of Data Processing

The personal data collected is used for the following purposes:

Request Management: processing contact requests, quotes, and customer support.
Customer Relationship: monitoring, managing, and responding to inquiries from customers and prospects.
Service Improvement: analyzing browsing data to optimize the site and user experience.
Communication: sending commercial or promotional information, only with the User’s prior consent.

5. Legal Basis for Processing

The processing of personal data is based on the following legal bases:

Performance of a Contract: processing necessary to provide a requested service.
Consent: for sending promotional communications or using non-essential cookies.
Legal Obligations: to comply with applicable regulatory requirements.
Legitimate Interests: to ensure site security, prevent fraud, and improve user experience.

6. Data Retention Period

Personal data is retained for a period in accordance with legal and contractual obligations, including:

Browsing Data (cookies): 13 months maximum (in accordance with applicable guidelines), unless consent is given for longer storage.

7. Recipients of the Data

Personal data may be transmitted to third parties only in the following cases:

Service Providers: technical partners (hosting provider, site manager, etc.) strictly necessary for the management of the site and services.
Competent Authorities: in the context of a legal obligation or judicial proceedings.

No data is sold to third parties without the User’s explicit consent.

8. User Rights

In accordance with applicable law, the User has the following rights regarding their personal data:

Right of access, rectification, and erasure: to view, modify, or request the deletion of their data.
Right to restriction and objection: to object to processing or request its restriction.
Right to data portability: to receive their data in a structured format.
Right to withdraw consent: to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to give post-mortem directives.
Right to lodge a complaint with the Commission d’accès à l’information du Québec (CAI).

To exercise these rights, the User may contact the Data Controller at the contact details provided above.

9. Cookies and Similar Technologies

This site uses cookies and similar technologies to optimize the user experience, measure audience, and potentially offer personalized content:

Essential Cookies: necessary for the site’s operation.
Analytical Cookies: analysis of site traffic.
Advertising Cookies: (if applicable, only with consent).

The User can manage their cookie preferences via their browser settings or through the cookie management tool provided on the site.

10. Data Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of personal data.
However, no method of transmission over the Internet or electronic storage is completely secure. However, we commit to notifying any breach of confidentiality of personal information, in accordance with Law 25.

11. Policy Updates

This document may be updated based on legal, regulatory, or technical developments. The version in force is the one published on the site.